Quote:
Originally Posted by retiredguy123
I hope you get the car you ordered and everything goes smoothly.
I mentioned the deposit thing to warn others because I have two friends who put deposits on cars and they were forced to buy a car that they didn't want because the dealer refused to refund the deposit. In one case, a salesperson in Ocala said the Mazda my friend wanted was in Orlando and was to be brought to Ocala in 2 days. Personally, I don't think the car even existed because the price was great, but they didn't give her a VIN number. She ended up buying a 4 year old car when she wanted a new car. In the other case, a friend bought a new Camry but, because he wanted a sunroof, the dealer said it would take a week to get it. Six weeks later, they delivered another Camry without a sunroof, but the dealer said they had applied fabric protector and rustproofing, which made the car equivalent to the one he ordered. To me, these are horror stories but true.
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Neither of those stories make a lick of sense. If true, they would both violate Florida Law. Someone walked into a Mazda dealership to buy a new car ... & bought a 4 year old car, because she was afraid she was going to lose a piddling deposit? That defies logic and common sense.
I can't believe there's a New Car Franchised Dealer in the United States, who would refuse to return a deposit, unless it was an extremely unusual situation.
Toyota dealerships are among the most profitable of all manufacturers. Refusing to return a deposit and risking a negative CSI return, is something that no Toyota dealer would ever do. The franchise is too valuable and negative CSI returns cost significant money.
If either of those stories happened, it had to be 30 years ago, in a parallel universe.