Quote:
Originally Posted by jrref
I agree with all the comments this morning but in thinking about it, when I moved in 4 1/2 years ago I had a Nova filter system installed that now is showing signs of failure but about 5 of my neighbors on the same water system had the Express Water filter system installed for the same amount of time and none have any issues except one who dropped a canister when changing the filter. So, I vote for a quality control issue.
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Agree, in which case Nova should be standing behind their product rather than charging customers. Also suspicious that they changed to a different design all of a sudden. If the previous design was so good, why change?