[Topspinmo]

Originally Posted by Velvet

So in contrast let me tell when we got the washer and dryer from Costco 5 years ago. They came on time and we had a third party installer. He came when promised, hooked up everything, left me the papers and was on his way. I tried a load after he left and the floor was getting wetter and wetter. I called the number he gave me, he answered said he was on his way to Orlando but he circled back and tightened the hose at the back of the washer. He tested it again and again. Then wrote his private cell number on my papers to make sure I’d call him if there were any further problems. There weren’t. But the next day I got a call from him asking me if the everything was alright. He said I could call him anytime and he’d come.

Perhaps Costco changed installers since then, but I’ve never had better service.

Was that in Florida?