Quote:
Originally Posted by islandgal
Elevatorman -
Having been a commercial property manager at one time, I don't understand why property management didn't call the elevator company.. Isn't that the first call? My experience was elevator companies have a 24-hour on call phone number.
I can't imagine their not knowing what to do - unbelievable and their slow response time - scary. Imagine being in that same situation in a 40-story building!
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Yes there is usually one or more on call persons. Most contracts these days do not cover all overtime calls. Some don't cover any calls day or night. Some cover all calls. Maintenance is usually done by a qualified person and when the elevator company is called for a problem they will respond. The cost is the concern of the property management. If the elevator can be freed by someone who is at the site it could save a few hundred dollars. then call for am service on Monday. I do not know what type of contract this building had. I worked in the Washington DC area and the companies I worked for told us if we recieved an entrapment call to respond even if our company did not hold the contract. The building would usually pay if a person was let out of the elevator.