[gary42651]

Hi Joe, any plumber can tell if a hot water heater is under warranty by looking at the serial number located on the rating plate. The date on when the unit was made is part of this number. Our company would have charged you $30.00 for the parts, $105.00 for labor + sales tax. If its still under warranty, there would have been no charge for the parts. I have been doing this type of work, (I hate to say) for 40 years. I am a snowbird to the Villages and if I am in town when you have court, I would be more than happy to be an expert witness for you. I hate it when companies try to take advantage of people in the villages. Oh and by the way, when I am in the villages the last thing I want to do is plumbing, so I am not available for anyones plumbing problems, golf yes, plumbing no way...lol