Quote:
Originally Posted by golferling
Had 2 rooms done with laminate, 2 bathrooms with tile. [Material removed by Tony, admin] . . . decided to go with FM this time. Took in diagram of villa, was told they had one, no need to measure, then called up during job and wanted more money than the contract..said he was not making any money...started over a week ago. Job still not done. Installers just moved beds and furniture in without ever drymopping all the dust they left on the floor. had to be taken out and redone. Missing a threshold, now, for over a week. Behavior of the salesman is slowly improving, but treatment shouldn't take multiple apologies. Do not recommend.
|
I posted this originally on December 10, 2009. Nothing has changed and I'll stand behind every word of it. I am so sorry if you have had a bad experience. Give them a chance to make it right.
Xavier
Originally Posted by Xavier
We will be getting our flooring from FloorMasters on Rt. 301 towards Wildwood. It may even be an Oxford address. Apples to apples they beat Lowes by about $1,000 - $1,200. See Ed the manager. Real nice to deal with. In addition they are making area rugs and doing the carpeting in the bedrooms for us as well. The installation is this week. We anticipate that all will go well as that has been the experience of others on the street.
Quote:
Originally Posted by Xavier
Update on our installation: We have been VERY satisfied with our major flooring job. FloorMasters (ask for Ed Bertoloti) sold us laminate and carpeting for our Gardenia. We have laminate in the entryway, living room, dining room, Den/Office and the two hallways leading to the bedrooms. Quality product and excellent installation. The pricing was right too. We put carpet in the guest and master bedrooms. We needed custom trim in the Den to match the built-in cabinetry and we had a self-created selection issue with the Master Bedroom and they worked with us on both. They went above and beyond what would be expected. Ed's number one priority was to make us satisfied and happy customers. FloorMasters certainly did that. Great employees and professional installers. We recommend them without reservation.
|