TGI Fridays-A TERRIBLE EXPERIENCE
There were six of us in our party, this past Saturday night March 6th. We did call ahead dining an hour prior to arrival at 6PM...Arriving at 7PM the place was filled with people and things were popping. We checked in with the girls at the front and were told as soon as they had two tables open up that could be put together, we would be seated. Over an hour later that occurred. During that time period I was standing off to one side of the desk and witnessed at least five groups of people come in and were jumped ahead of the line. They pass out numbers with seating assignments and show the numbers on neon screens inside and outside the building. More people were seated without having numbers assigned than not. After we finally were seated the manager came over and offered his apologies and told us one of the appetizers was on him. By that time none of us really were hungry and we ordered drinks and salads. One of the problems is staffing. When you hire a huge number of young people to stand at your front door without any experience pandemonium is what to expect. My friends and we agreed never again would we allow ourselves to be put into a similar position at this restaurant again. There are too many other restaurants around that do not treat their guests so shabbily.
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