[NJblue]

This was the case for us back in 2008 when we built. The rep gave us ballpark figures for some things based on his ability to extrapolate between houses, but nothing firm. He said we could put together a complete package request and then get a firm price on it in about 3 days. If we were not happy with the price, we could request another configuration to be priced out, but then lose the guarantee of the first quote - and he definitely implied that if we went back to the first package that the new price would be higher. In retrospect, this was really just a fear tactic to get us to make a quick decision.

Bottom line is that I was not happy with our rep with the way he dealt with us. Others seemed to have much more accommodating reps and they ended up with houses more to their liking. I would change reps until you find one that you are comfortable with.