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Old 03-13-2010, 07:48 PM
golferling golferling is offline
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Default Poor management at Chili's
We, a party of 6, went to Chili's in the Villages, last night for dinner. (since Siam Orchid closed) We were given a beeper, and told that it would be 20 minutes. Fine. We waited. However, after 45 minutes, we asked what was taking so long, and they said that it would be ANOTHER 20. We actually waited an hour and 10 minutes for our table, with never an apology,an explanantion,or even a free beverage or dessert. If we had known it would have been that long of a wait, we probably would have ordered pizzas from Giovani's and relocated our social outing. Yes it WAS FRIDAY NIGHT, BUT..is it fair to tell a party of waiting diners a blatant lie? We will think twice about going back. It was not handled nicely, nor professionally by the management.