Talk of The Villages Florida - View Single Post - Poor management at Chili's
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Old 03-14-2010, 03:01 AM
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TrudyM TrudyM is offline
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Location: Bought Tamarind Grove, Mercer Island Wa, previously NH,FLA,Hi,CT,CA,GA, Hubby from Hawaii
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Unhappy about 20 min automatic answer.

The number of times I am told the wait is about 20 min at a resturant; it is astounding. I asked someone in the trade once why that was, she says they are told to say 20 min if they say longer people don't wait. One exception I can think of at least in this area is the PF Chang chain. They look down at the list count how many and then look at the times peoples name went on it and give you a number that is more likely right. Last weekend they said I am sorry the wait is over an hour, if you want to do some shopping or catch a move and come back in 2 hours we will give you free deserts.