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Today, 09:25 AM
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Gold Member
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Join Date: Sep 2019
Posts: 1,052
Thanks: 395
Thanked 731 Times in 428 Posts
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Quote:
Originally Posted by JohnWW
I and two of my neighbors need a recommendation for sod work.
First, why I said "not Chessari". I saw great reviews on this forum for Chessari, so we decided to choose them. Called them on 9/9/26. They answered immediately and arranged for an estimate between 10 and 11 for 9/11. When 11 AM passed and Alec didn't show up, I called. Second call was answered. He was running 10 minutes late. About 20 minutes later, he arrived - a little late, no big deal. He looked at the work, all were small jobs and we wanted to combine them hoping for a discount for same location, same day, coordinating it at our end. Two of us got quotes and requests for a contract via email immediately. Third neighbor wasn't home and he didn't have her email. She called him on Tuesday 9/15, as of 9/23 he hasn't returned her call. I called on Thursday 9/17 at 2:48, 3:00 and 3:11, finally leaving a detailed message for a complicated situation of coordinating the job. As of 9/23, no phone call has been returned to me either. I tried calling them on 9/21 and 9/23, again, no answer. Alec seems to be thriving (he said he has three trucks doing work now) and apparently has no interest in our small jobs. It's great that he's doing so well and probably does great work. Obviously, we've all found this experience with Chessari Sod to be frustrating; but, as a responsible Villager, I felt I should share my experience, especially since all I've found on here are glowing reviews for Chessari Sod.
We're back to square 1 and need a good sod person who
1) Answers their phone
2) Will do small jobs
3) Has quality sod and the knowledge to do proper soil prep, etc.
Is there anyone out there that can match three frustrated neighbors with a good sod person?
Thanks!
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I had a bad experience with Chessari as well but it was with his mother. We had planned some major landscaping and sod. Communication was very poor and she never followed through with the timeline that she promised. She drew up diagrams that did not include my input because she did not read my communication to her. Nor did I get any of my questions answered. Because they gave good reviews I gave her the benefit of the doubt for 6 weeks then finally fired her. Makes me wonder if the good reviews are from family and friends
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