[Ohiogirl]

Used Jeff at Sunscape a year ago in April - happy with initial results but one European fan palm died that summer (was fine when I was here again in June, called to replace in fall, got back to me and was supposed to show up to replace (we were here for 2 weeks) later said just didn't have time, would replace in spring when we were back again (at my request as I didn't want to replace after we were not there to handwater initially).

Called 10 days ago, left message with office person (cell phone vm was full), haven't heard anything back so just replaced on my own from Home Depot.

Also was supposed to do quarterly fertilizing of lawn & shrubs, never came back after initial treatment last April.

Very disappointed, will not use again. They did do a nice job on the installation of a queen palm, 2 Euro fan palms and a large bougainvillea. Lost the bougainvillea due to freeze, but not Jeff's fault - was my choice of plant.