Talk of The Villages Florida - View Single Post - Beware of glenview cc
View Single Post
 
Old 05-08-2010, 10:23 AM
Russ_Boston's Avatar
Russ_Boston Russ_Boston is offline
Sage
Join Date: Jul 2007
Location: Buttonwood
Posts: 4,841
Thanks: 0
Thanked 1 Time in 1 Post
Default

Other than getting sick (obviously no excuse for that if the food is what caused it) I can't agree with you.

If you know something is wrong at the table you need to say something while you are there. This way the manager can assess the situation properly.

I know you are telling the truth but think of it from their POV. Kind of like when someone finishes their whole plate and then says they did like it! Since you didn't complain on-site the manager has no recourse. Of course he should be nice about it. Also if a server is not competent please tell the manager that night. They may have had numerous complaints about them and can use your experience as another nail in the coffin.

Bottom line: It is not an embarrassment to tell a restaurant that something is amiss. Give them a chance to make it right. If they don't then you really have something to tell everyone.

Just my opinion and the way I operate.