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Old 05-08-2010, 03:56 PM
784caroline 784caroline is offline
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[QUOTE=GERALDINE;263492]Wouldn't you think that with all the competition for restaurants, the bad economy and people hanging onto their money that this guy would have wanted to make this situation right with me???? QUOTE]

Geraldine...appears to me that there is fault on both sides here. If you did received a "bad" lobster, you should have reported it to management immediately ..or better yet had your husband report it for im certain he would want you to have a good meal for Mothers day. You didnt do that so it comes down to your word against theirs...and they will always win when something is reported after the fact. Management was wrong in at least not listening to your concerns and better explaing what they could and could not do and WHY!!!. Just curious when you called on saturday and talked to management, what outcome would have satisfied you in order to (as you say) "Make this situation right with me??" This is the comment that leads people to believe you were now looking for a free meal. I dont think anyone is bashing you, but simply saying you could have handled the situation better and probably got the outcome you were expecting.