[Pturner]

Originally Posted by Taj44

I agree that when one complains about service that one expects to get, that one has paid for, that it is not whining. Upset, yes, ticked off, yes. The thing is, The Villages advertises itself as a golfing community. We bought into this place because we were promised good golfing conditions. If you look at The Villages website it says: " Unlike many “executive courses” outside The Villages, ours are maintained at a high standard." Of course, we have come to realize that this year, anyways, that is a crock. The Executive courses in general have been in poor condition, and the Championship courses have been hit and miss. As has been posted other times, Orange Blossom has deteriorated from what it was a year or two ago, Tierra is lousy, and now Glenview, which used to be terrific. You can call it whining if you want, but I think its stupid for someone to pay money to play on a crap course. And I think it is stupid for people to put up with bad service i.e. bad course conditions. Todd Basso has seemed receptive, and has said that there is a big push on to improve golf course conditions. In my opinion, it doesn't hurt to let him know about courses that seem to be getting worse instead of better. Looking at things realistically, he is an administrator. I'm not sure how much he gets out into the field. As far as blaming it on the weather, this has been discussed ad nauseum in previous posts, and even Mr. Basso admitted that there are maintenance problems that are at issue to blame in large part for the poor conditions. Trying to call someone's attention to existing problems is called "being a good consumer" in my book.

I think it works best when people report the issue respectfully, ask questions and let admins know that we want and expect better for our community. Expressing anger often is less effective as it is more likely to me met with defensiveness. But speaking up about poor conditions and trying to affect positive change is not whining!