Talk of The Villages Florida - View Single Post - Here’s how a restaurant gets a reputation for Great customer service.
Thread: Here’s how a restaurant gets a reputation for Great customer service.
View Single Post
 
Old 05-20-2010, 01:05 PM
tpop1's Avatar
tpop1 tpop1 is offline
Veteran member
Join Date: Oct 2008
Location: Clinton, CT Sarasota, FL, The Villages - July 10, 2009
Posts: 694
Thanks: 0
Thanked 1 Time in 1 Post
Default Customer Service Matters....
Tracy - The steak was very good and it was cooked just the way I asked - Pittsburg Medium. I was surprised as restaurants don't always know that's charred on the outside, medium on the insdie!

Mallory - I could tell Colleen is a great waitress, but I could tell that, as I said in my original post, the way things are handled there, .... speaks volume for the training and the attitude put forth by the management / ownership.

Just take a look a posts on TOTV re: Havana, Glenview and other places vs. Too Jays and Mallory.

Customer Service Matters!!!
__________________
“Never take a person's dignity: it is worth everything to them, and nothing to you.” -Frank Barron