[ceejay]

Originally Posted by need2no

potentially hazardous food cold held at greater than 41 degrees Fahrenheit....burgers in drawersunder grill at cooks line at 48F. This violation must be corrected by : 05/01/09.
04-01-1 Critical. Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures....drawers under grill on cooks line at 50F. This violation must be corrected by : 05/01/09.
08A-28-1 Critical. Observed food stored on floor....bags of onions in dry goods storeroom . Corrected On Site.
08A-28-1 Critical. Observed food stored on floor....boxes in walk in freezer...note/just delivered.
32-16-1 Critical. Hand wash sink lacking proper hand drying provisions....wait station in kitchen.
32-17-1 Critical. Handwashing cleanser lacking at handwashing lavatory....cooks line

You have rights, right to spend your money elseware, right to fix wrongs and the right to speak up. not only should they have refunded your money, they should of compensated for the stress they caused and they know it.

I would hope that these findings would have been corrected by now...this inspection was done over a year ago!

IMHO these are critical infractions...however, has anyone ever watched Gordon Ramsey's "Kitchen Nightmares"? These are waaaay mild compared to the things that you see on that show!

As far as a refund and compensation, I wonder what the outcome would have been had Geraldine brought it to the manager's attention that evening?
I understand her hesitation because it was a gift etc etc...but if I was served gray, yucky looking lobster tails, I certainly wouldn't have been able to eat them regardless of the how's and why's I was at the restaurant to begin with!