Quote:
Originally Posted by snitzel
I had heard so many bad things about Comcast on TOTV that I thought that it would be interesting to post my experiences (good or bad) BEFORE they happen rather than just complain after the fact. So, to bring you up to date... We will leave RI on June 26 to move to TV permanantly hopefully arriving on June 29. So I began investigating television and internet ahead of time so that I can get an appointment for installation soon after we arrive. Here is what I learned.
1. You can't really get satellite for $24.95. When you add internet and phone (that I don't want) it quickly jumps to over $100.
2. Centurylink makes it very difficult to price it out on the web without phone service. Although I have heard it is possible to get.
3. Comcast constantly has an error message on their website which asks you to call for information after you put in your address. I don't think they want you pricing it before you call. They want to talk to you. I even emailed them requesting a quote. The response was they needed to interact with me in order to quote it properly.
4. When calling Comcast be careful the question you ask, it will either cost you or save you money.
So I called Comcast on their toll free line. Here is want I wanted. Setup for 4 televisions, HD DVR on 1 television, Basic cable on 3 televisions, 1 meg Internet.
My question to the nice lady was "I will be moving to Florida in 3 weeks and would like to have cable and internet installed." She gave me a price of $120.00 + tax per month + installation. I didn't bother asking how much the installation was. I thought that was a little high since they were advertising 6 month specials and said I would think it over.
I called the same toll free Comcast line two days later. But this time here is my question. "I will be moving to Florida in 3 weeks. What kind of bundles or specials do you have?" The nice gentleman quoted $85 + tax per month for 6 months + $74 installation and then after 6 months it goes to $120.
This sounded fair so I asked for an installation appointment for July 1. He said that date is totally open so I have an appointment between 9 and 12.
So far so good. This first part was easy. We will see what happens when and if the tech arrives on July 1. My experience with Cox Cable in RI has always been very positive. I hope the same will be said about Comcast. I'll let you know either way.
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Please be SURE to confirm you installation date before you arrive. We did the same as you and when we arrived, Comcast never showed up on the scheduled date. When we called, they had no record of our order and we had to wait ten days for cable/computer hookup. Welcome, you are going to be so
happy here!