Quote:
Originally Posted by SUNSCAPELAWN
Had a problem with the mix and color on this job. Not known why. E-mailed customer back yesterday and told them it would be all replaced next week.
I don't know why that wasn't stated.
Thank's,
Jeff..
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Jeff, we were at our home in May 2010 and you never returned calls, emails, etc for the past several months to fix the problem. You stated that you would fix our curbing in May and you never called to sit up the appointment. We have been attempting since October 2009 to get you commited and you have ignored us completely. What does it take to get you to fix the curbing that you stated you would?
Note: On your comment above, you wanted to fix the curbing the next week after we left and wouldn't return until December. I'm sure you would want us to approve your warranty without seeing the fix for ourselves. We are trying to work with you if you would call prior to our next arrival for your warranty work. Next trip will be on 10/9/10.
ColoradoAvs