Chuck Farrell is da man!!!!
Had a problem with our a/c and called the company we have a maintenance contract with who identified the problem as being major!! Quoted approximately $3K to fix as he would have to install a completely new heating and a/c unit. He said that he replaced a condenser which will work the system for a short time. After he left, the system worked fine, and I then became suspicious of this $3K quote.
Called Chuck Farrell.....he came out took a look at the system and said that it's working fine, no problem. Chuck could have made big bucks from us and he didn't even charge for the call.
He sure has our business from now on. He also couldn't understand why this guy would be charging $3K ..he was shocked since he found the system to be in good working order. I now know where our choice is for service.....Chuck Farrell....fair, honest, ethical with excellent business acumen.
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Lexington MA, Chelmsford MA, Nashua NH, The Villages, Florida
Most people walk in and out of your life, but FRIENDS leave footprints in your heart.
"Being kind is more important than being right." By Andy Rooney
Last edited by barb1191; 07-24-2010 at 05:03 PM.
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