I believe the best solution to all this is to change the oil in the vehicle yourself. Total cost for good quality oil and filter is about $20. Higher quality synthetic oil and filter maybe $35 depending on the size of the engine. I simply will not allow a bunch of high schoold drop outs to monkey around with my vehicles. The mechanics at the dealer are better trained.
What they give you is called the up sell. It's the same pitch you get at the fast food place. "Would you like fries and a drink with that burger?"
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