Beware of TruGreen/Chemlawn
I had this service at my home in South Florida. Apparently, they work on commissions and sales quotas. The treatment isn't terrible..as South Florida lawns near lakes are plagued with Dollarweeds, which if left untreated, spread rapidly to all of your lawn, and your neighbor's too.. and this service can control it..somewhat and color-up a nice green St. Augustine.
After treatment, lawns generally prosper, but that's because TruGreen turns them into a chemical junky. Withdraw treatments, and watch how fast your lawn is reclaimed by weeds and begins to look ratty. The problem I had was any promise made about treatment frequency was always violated..often on purpose to increase their bottom line as the no contract policy doesn't boost their bottom line. If they can fiddle with the frequency and you don't notice, you'll be billed incessantly. I'm certain it's done purposely, hoping for non-vigilant customers, or those who are away from the property frequently as I was. After constant issues with route supervisors who promised the moon in terms of fixing "billing mistakes", duplicative treatments by "inexperienced" route techs, and reduced intervals between agreed on treatment plans, I tried to cancel-in writing and by phone. I started at the local office, and received assurances after assurances, but the billings and treatments continued.
Finally, a certified letter to the corporate headquarters and an email follow-up assuring me the local office supervisor would contact me had limited success. The local supervisor said past office problems had been cleaned up, he was new and wanted a chance to earn my business again. Don't be fooled. It's a scripted ploy. After months of this, the treatments and billings stopped (I always elicited an agreement when I called that I should ignore the most current bill)and treatment. But soon, they started cold calling again to restart my account. When I demanded I be removed form their database, they promised I would..and another salesperson would call weeks after. Another certified letter to their corporate office finally stopped them form calling.
Word to the wise..never begin a service relationship with TruGreen.
And my Dollarweed problem was finally handled by a local, honest company that used a technique of one granular treatment per year, and one spray. Problem solved--for a lot less money.
Now my quest-after trying all the supposedly biggest and best companies working in The Villages (tried five)..and your guesses would be correct-is to find one whose service lives up to its hype.
Picking a reliable company which produces other than dismal results is akin to experiencing "Mr. Toads Wild Ride".
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