Quote:
Originally Posted by deano_hoosier
I have the Comcast triple play and wondered the same thing. I assumed the land line was really a VOIP service through the computer connection like Vonage is. But, the Comcast Digital Voice works like this:
Comcast supplies a modem that handles telephone connections. It is about the size of a small lunch box. The cable line plugs into it. Also plugging into it is the electrical connection through a small transformer at the electrical outlet. The neat trick is that a telephone wire/connection is plugged into the Comcast modem and then to the nearest phone outlet jack. Once the technician gets all the codes/setup completed you get a regular old dial tone on each phone that plugs into any of the phone outlet jacks in the house. Must drive AT&T crazy. Of course you also get the computer plugs at the modem as well.
You get unlimited local and nationwide calls and you also get a Comcast based answering service that kicks in anytime you don't respond to a call. We have an answering machine on the phone, itself so when it picks up, the Comcast answering process does not start. If, however, you are talking on your phone and receive a call the Comcast answering service will pick that call up.
The system supposedly works with a fax process, but don't know that from my own experience yet.
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And it works just like Comcast... the problem is that during the evening hours when there's heavy TV usage, the modem slows down. If my husband is on his laptop at the same time as I am, again the modem slow down. I also expected the price to be cheaper... but I was told that installation would be $20 for each TV site. They didn't charge me that in Los Angeles, for Heaven's sake! Sounds like highway robbery to me.
I thought I could come to Florida and have a reasonable cable/phone/wifi bill. What happened?