we have made six different visits (1 lifestyle preview and 5 on our own staying at the marriott town place suites over a two year period)... love our sales rep kiernan boles...have spent time with him each visit after we have toured all the open houses on our own... he is very accomodating, no pressure what so ever and will contact us just to check in when he hasn't heard from us in a couple of months.... would recommend that you try and nail down the model you want on your own by going to as many open houses as you can, then let your rep know what you are interested in and he/she can keep an eye open for you if you aren't ready to buy just yet.... we will finally be up there next month for our second lifestyle to buy our lot with kiernan's help of course... feel like he has become a member of the family and we are finally coming home... good luck and try and enjoy the process...