[zcaveman]

My pets hated the kennels. I always made sure they had all of their shots and I sent all of the dog and cat food and medicines with them along with detailed instructions. I made sure that the kennels had on-hands petting time and walking time. One kennel charged me an extra $1 for each walk but Bart needed his walks so I did not mind. All of the kennels I used had separate rooms/cages for each pet so they were only close by proximity.

We never had problems but the stays were very seldom and usually short (2-3 days).

Sorry you had so many problems.