Interesting this question came up as I just changed my sales rep a few days ago. Was not happy with mine, contacted Nanette Tolleson (whom I met last year at one of the open houses) and she immediately handled the switch, there was nothing for me to do. Am I happy?? I am thrilled, she spent the entire day with me on Saturday and Sunday, and I bought myself a new house, construction to start immediately - I am all done! Nanette took a lot of time showing me all the different options, without pressuring me or short changing me on time. I can't say enough about her and note the difference between her and my first sales person. HOpe this helps.....you should feel comfortable that your sales person is not rushing you and taking the time to explain all the various options available to you, so good for you for considering changing your sales person if you have the gut feeling the person is not right for you.
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