[grayesun]

We had our water heater replaced a few weeks ago under warranty coverage, it was only 3 years old and had 6 years of coverage. Tank was leaking out of freeze plug on top of unit, piping installation was poor (all hard piped, no unions) and a lot of corrosion around NPT connections on tank.

We used service man highly recommended here in TOTV...no name to be mentioned.

New installation comments:
The good:
Done on-time as scheduled, quickly, cleanly and at reasonable cost.
Upgraded plumbing to include union joints (swivel connectors on flex hoses).

The not so good:
Leaks at swivel connection days after installation; easy tightening fix.
Poor hot water service to house; worse than before changing plumbing - it appears the new flex hoses are too small as it takes a long time for hot water to reach house. Correcting this problem now.

Lesson: Be careful if you need to change plumbing on new installation.