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Old 09-17-2010, 12:10 PM
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ajbrown ajbrown is offline
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Originally Posted by jmitchell View Post
Has anyone had one of these nasty buggers? It appears to be a very sophisticated one and may be in the "kernel" layer of our computer. It has hi-jack our BofA passwords, personal info, used our Verizon broadband aircard to send our information to whoever/where ever and maybe even used our broadband to send spam -- made us go over our 5G TWICE! Also, got a hold of my credit card number and starting charging and sending me "presents". What a mess, but nothing too bad or unresolvable yet...

We are buying a MacBook this weekend since most of these bad guys don't waste their time programming virus' for the Mac, but does anyone know if the GeekSquad at BestBuy is knowledgable enough to rid our PC of this or do we need to find an expert/ex-hacker?

Thanks!
Sorry to hear that.

Finding keyloggers is not too difficult, but if you really have a keylogger, you probably have other underlying issues. If you are not an expert and you really believe someone is stealing secrets through your computer, find someone local for help and stop using this computer for anything personal or sensitive until you do.

If you do not want to try and fix, a safe way to fix this is backup your user files, shutdown and reinstall from scratch. Once up, secure the system and check your user files for malware, etc.

There is no doubt Macs have fewer attack vectors, but even on a MAC you still have to use them securely. There are several popular keyloggers for Macs.