I used Pat the Plumber about a year ago. It should have been an inexpensive (service charge plus $10 part, maybe) job, but ended up near $500. At first, I accepted it, mostly because it was something that needed doing, "now."
But, later, I thought I'd been ripped off. Now, I'm pretty d***ed sure I was.
Last week, I called Kiley & Sons. No emergency, just would like a few minor things done a.s.a.p. The pleasant young lady on the 'phone promised that someone would come that afternoon!
A nice young man, well over 6' tall, came exactly as promised, did the several things I needed, and was gone within 90 minutes. Less than $200.
I will definitely call Kiley should I need a plumber in the future.
SWR
P.S.: I mention the guy's height because it reminded me of the numerous times when I tried to do my own plumbing (back "in the day!") and always wished I could unzip myself at the waist! My guy agreed! He couldn't imagine that my former regular plumber (third generation) was well over 300#!