Quote:
Originally Posted by getdul981
I had a Dell at one time and for whatever reason, I had to send it back to them. They had me remove the hard drive, sent me a box to ship it in and had it repaired and back to me in about a week. Really a very pleasant experience. I expect things have changed now though.
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That will work unless the hard drive is the problem or.. they cannot tell over the phone if it is a hardware or software issue...
Talk host: should we refuse to take out our hard drive to protect our data before we send in the computer? I do not think so.
JJ