Quote:
Originally Posted by tpop1
Let me see if I understand....
Over and over on the board, people are chided if they report bad restaurant experiences with the response "Did you speak to the manager?"
In this thread TWO people report the same experience with a Glenview Manager and they get an response, "well I've never had an issue so it must be you." Too bad the manager(s) in question was/were not named here.
Obviously there is at least one manager there with a bad attitiude who is upcharging for things like Lemon wedges. VERY SHORTSIGHTED.
I have always enjoyed Glenview but have also always gotten sound advice from the members of this board, so I will wait til the membership reports the the problems at Glenview have been remediated.
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Hi Tpop,
In fairness, I don't see that anyone on this thread has been chided for reporting a bad experience, although others have reported favorable experiences at Glenview. Are the reports of bad experiences sound, but reports of positive experiences unfounded?
Glenview is one of our favorites, so we're not ready to abandon it. That doesn't mean that I blame the posters who had a negative experience. I appreciate their posts, will heed their warnings and hope my own excellent experiences at Glenview continue. If not, I'll let you (and management) know.