Talk of The Villages Florida - View Single Post - Glenview restaurant arrogance
View Single Post
 
Old 10-17-2010, 04:46 PM
redwitch's Avatar
redwitch redwitch is offline
Sage
Join Date: Oct 2007
Posts: 9,094
Thanks: 3
Thanked 80 Times in 37 Posts
Send a message via Yahoo to redwitch
Default

I'm not a frequent diner at Glenview, so I'm not going to comment about any personal experience I have had, other than to say there was nothing negative in my experiences. However, if I asked for extra dressing or another slice of lemon and was told there was a charge for it, two things would happen: (1) I would say forget it and (2) I wouldn't come back.

Two posters have stated that they complained to the manager, who basically told them if they didn't like it, they didn't have to come back. That attitude is inexcusable. If it was the manager (I've known of a few instances where a server pretended to be the manager either to keep a friend out of trouble or to ruin a restaurant's business), then there is NO excuse for that manager.

What I would ask is that someone who is a regular patron of Glenview and who at least knows the manager well enough to say hi ask the manager if this did in fact occur and why (I'm really hoping it was a disgruntled employee). It might be nice if the manager cared enough to post his side here, at least if he wants the business -- both about the extra charges and the take it or leave it attitude.
__________________
Army/embassy brat - traveled too much to mention
Moved here from SF Bay Area (East Bay)

"There are only two ways to live your life: One is as though nothing is a miracle; the other is as though everything is a miracle." Albert Einstein