Quote:
Originally Posted by Mudder
We went with a group to Glenview for lunch today. One person asked for extra lemons in her water, the waitperson said that will be 75 cents extra, everyone expressed shock. Waitperson explained that because of cold winter citrus prices are up now. So person said she didn't want extra lemons. Waitperson brought them anyway, didn't charge for them. We all felt for the waitperson having to tell us about the new extra charge, she seemed embarassed about having to say it. Food was good , served in a quick effecient manner. We like it there, will continue going there.
|
This is off track...but. Our granddaughter who is a junior in college has had a summer job being a waitress at Max and Ermas. She said that a lot of people order water and extra lemons and make their own lemonade.
When they make their own lemonade the customer saves money, the restaurant loses money and the waitress doesn't get that lemonade as a percentage on her tip. Maybe that was happening too, on top of the bad citrus season...who knows? Hard to know why the restaurant doesn't raise prices and absorb the charge.
It is very rude to tell a patron to "take it or leave it." That isn't how you encourage business for sure. I always wonder how people fail to see that bottom line.