[MaSgritta]

I took my sewing machine to A-White Sew Vac last week to have a problem fixed. I asked for no extra services and was told if the repair was expensive, I would be called. The machine, a basic 40-year-old Singer, would probably be ready on Monday. On Monday, I called to see if it had been repaired and was told no, not until the afternoon. My husband and I went out to do some other errands and was called no more than an hour later that the machine was ready.
What a shock when we got the bill! $100.00! They had added a $69.00 service charge and a set of cushions plus the repair ($20.00) that I'd asked for. After getting home and thinking about this, we called the manager and was told, "We charge everyone this." Maybe so but I was not told this up front. There is a sign posted stating a minimum half hour charge for repairs and a rate of $65.00/hour. The manager refused to make any adjustment but said he'd credit the $100.00 towards the purchase of a new $129.00 machine. Guess what -- Sunday's Target ad lists a NEW basic Singer machine for $69.99. Beware A-White Sew Vac!