Quote:
Originally Posted by autoshow
Apparently the writer of this was not there,I doubt very much that it happened the way he is saying,I myself go there often, and also with big groups 10 to 14 and never have been treated like that or witnessed anything like that. I would suggest you check the facts first,and not go by hearsay.
Things like that do the restaurant harm that it does not deserve.
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Maybe if only jt had posted about an incident like this without having been present, it might well qualify as an attempt to harm the restaurant, but if you read this thread carefully, there were at least two separate incidents reported where a manager told a customer to not come back if s/he didn't like the policies; several confirmations of the additional charges for extras.
This is not the first thread complaining about the poor management at Glenview. There have been a few. I wonder if the problem is one manager since the complaints are not consistent. If so, it is past time for that manager to get out of the public service industry.
Again, I really wish someone would talk to the GM of Glenview and ask the GM to do a post here explaining policies and what, if anything, is planned to rectify some of the issues mentioned here.