[redwitch]

It's really a shame the GM doesn't want to post here. It really does make a difference. Even so, sounds like Sunday did a good job on the issue of up-charges and the one incident and letting us know the GM's side of the story. However, there's still the question of the second incident where the manager again told the customer to not come back. Once with an irritating customer I can understand, twice is a bit much.

As I've said, I'm not a frequenter of Glenview (love Cane Garden too much, but haven't been there in a while, either), so I really have no clue how good or bad it is. However, it is a golf course restaurant. Large groups are part and parcel of the agenda for them. That he says they're not equipped for a large group makes little sense to me. Sounds like some really poor planning on someone's part if the kitchen is too small to accommodate a large group -- what does it do when it is full? A large group really isn't that much more difficult than having tables show up at the same time.