[tpop1]

Originally Posted by Pturner

Sometimes, "I'm surprised; we've always had a great experience there," just means, "I'm surprised; we've always had a great experience there." It doesn't mean, "I don't believe you" or "no one should believe you".

The posts about positive experiences at the same establishment were helpful. Neither marginalizes the other. I just see more of the canvass.

Am I wrong?

Some of the posts on the Glenview thread were helpful but others went well beyond "I'm surprised" & were denegrating. Some of these were the reason for this thread! For example:

"We have NEVER experienced any of the issues described! ...... If I asked, I'm sure I could get a whole lemon. Of course, we treat our Servers courteously and Tip well. Got to be more to this than meets the eye!"

"It never ceases to amaze how people get so lost in second hand gossip, rendering them incapable of independant thought or experience."

"I also think this is a personal issue with the original post. .......... AND we always tip 20% and more. Gee, maybe that's why we have such good service, Ya think?................."

"How true as some just can't stand to tell the true "facts" of an incident and are apt to embellish second hand info. Jmho"