Sorry for the problems, but I would keep pushing the loan officer, the VP, and your agent or title company. Depending on your type of transaction, MLS, VLS, FSBO, Title Company managed, there may be other culprits other then the bank. Go after them all. Make them earn their commissions.
I have had two closings with Citizens with zero issues. Both were VLS homes. Got another in the works which is a FSBO so will see how that goes.
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Life is to short to drink cheap wine.
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