Scrapple - As a suggestion, perhaps stop by the storage place periodically and measure the air temp and humidity in your storage unit (will require a thermometer and hygrometer - can be bought cheaply at pretty much any place that sells indoor/outdoor thermometers. If you consider the readings acceptable, then maybe just roll with it. Given there's no direct ductwork into the exterior units, maybe the owner/manager pitches them as Climate Controlled because they stay fairly well controlled due to being adjacent to the interior units. Totally a long-shot/guess on my part. But try to pin them down on how they consider them to be CC given the total lack of ductwork to the units. And if you don't feel like you're getting what you paid for, tell them you want your money back.
Doesn't seem like their CC claim will hold water if you elect to pursue it further with outside entities (BBB, etc.).
JMHO -
Bill
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