Quote:
Originally Posted by Indydealmaker
I believe that most people assume that the basic fee would be credited toward the actual repair fee and not added on top.
|
First, let me say I was
NOT told about the basic $69.00 charge when I took the machine in and only noticed it when I picked up the machine.
Secondly, I did
NOT asked for the machine to oiled or checked or any other basic service since that had been done relatively recently elsewhere and I follow the recommended service based upon usage myself. Perhaps that is why the machine has lasted for 40 years. I only wanted the immediate problem repaired.
Thirdly, no one called me about the $20.00 to do the repair.
I have had minor repairs like this one made before and $20-$30 is the expected charge
NOTthe $100 that was over-billed!