You posted previously that PtP agreed to refund all your uncle's money and that your issue was not with the quality of his work. Was that incorrect? I am not a fan of PtP but would just like to figure out what happened since that post indicated something different than your current thread. He tried to sell us an expensive hot water heater and came in under the guise of a "federally sponsored energy audit." When I learned who he was, after questioning his affiliation, I told him about the thread on ToTV. He promptly pulled out a copy of your email stating the situation was rectified. If it is not, then he may be using that email to try to clean up the bad rep he got from ToTV when it just isn't the truth.
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