[laryb]

We had some warranty work done on our refrigerator and stove, and the repairman from the company who installed them, told us that they sometimes do upgrades if the appliances haven't been used. Might want to check and see who installed your's and contact them directly. We had ordered and paid for clear shower doors and got frosted. When we checked the contract stated frosted. We should have read it more closely. TV wouldn't change it, even though it hadn't been installed yet. They go exactly by the contract, so that's why I say to talk to the installer. Maybe somebody else had a different experience, but that's my story.