Ajack, I was a flooring installer for 24 yrs, mainly commercial over concrete, we installed every type of floor imaginable. e.g. lets say we had to take up the old carpet to put in a vinyl tile floor, once the carpet is removed(it masks any floor indentations) we would find major depressions sometimes that could not be installed over without the customer rejecting the job, so it had to be patched and filled in, somebody has to pay for that work, so the Superintendant of the job would sign job tickets for the work to be billed.
Same thing with your floor, if it was new carpet being installed and it would not be noticeable, but with any type of vinyl or wood, it has to be fixed, the salesman at the time would not be able to determine that with carpet down.
No, the flooring company did the right thing, you wouldnt have wanted them to go over a major depression in the floor, they had no idea what was beneath that carpet and arent responsible for a bad slab, whoever poured it is.
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