[downeaster]

Sunday dinner st Ruby Tuesday. Based on a previous visit three ordered trout almondine (amandine?). About half way through the meal L mentioned her trout was overcooked. A and E chimed in and said the same. Waiter brought check and L told him the trout was overcooked. He offered to replace it. They declined as it was too late. Moments later a manager appeared. Again an offer of a replacement. They again declined as they were no longer very hungry. She apologized and left only to return a few moments later to explain the three orders had been removed from our bill and then handed us two chits for a one free with any order, no $$ limit.
We like Ruby Tuesday and would have continued to patronize them without the added benefits. They get four thumbs up. BTW, my steak was done to perfection.