Quote:
Originally Posted by downeaster
Sunday dinner st Ruby Tuesday. Based on a previous visit three ordered trout almondine (amandine?). About half way through the meal L mentioned her trout was overcooked. A and E chimed in and said the same. Waiter brought check and L told him the trout was overcooked. He offered to replace it. They declined as it was too late. Moments later a manager appeared. Again an offer of a replacement. They again declined as they were no longer very hungry. She apologized and left only to return a few moments later to explain the three orders had been removed from our bill and then handed us two chits for a one free with any order, no $$ limit.
We like Ruby Tuesday and would have continued to patronize them without the added benefits. They get four thumbs up. BTW, my steak was done to perfection.
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We also went to Ruby Tuesday on Sunday evening. We ordered chicken and it was dry as a f_ _ t!! My husband even asked the waiter to have them under cook it. Upon "nicely" complaining, the waiter said the manager would come to discuss it. In the meantime, hubby was hungry and ate the chicken. Manager comes to our table some 10 minutes later and agreed to take the chicken off the bill but questioned why he ate it. The poor guy was hungry!!!! Very nice of her, but the chicken was definitely not enjoyable. The manager gave us another 2 for 1 coupon. I believe the cook needs some cooking lessons though.
