Talk of The Villages Florida - View Single Post - Comcast versus Dish Network
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Old 12-19-2010, 01:46 PM
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logdog logdog is offline
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I've had Comcast TV and internet for the past year and have been very disappointed with their customer service and billing. I've tried to add outlets on my own and they came out and cut my cables. I've had to change out their DVR because it was faulty and they tried to charge me for a service call. I tried to change services and my bill was screwed up for 3 months. They deducted amounts from my credit card that didn't match my written bills. They changed settings on my cable modem that prevented me from sending emails and then denied doing so and told me to call Microsoft for a resolution. Days later I get an email from Comcast stating that they had in fact changed my settings.

I changed my TV service this month to DirecTV and couldn't be happier. Picture quality is better, DVR is much more advanced (100 hours HD) and I get more channels. Will probably switch internet to CenturyLink soon since they are partnered with DirecTV.

Phone service is separate cell plan.
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