Quote:
Originally Posted by logdog
When I had my DirecTV installed this month, I didn't specify where the dish should go. They decided they wanted to mount it on a short pole behind my house. Then they said that would cost $75. I balked. They called someone and got the fee waived. I got my pole mount and free installation.
Someone else on this forum complained that DirecTV wanted to charge $75 for a pole mount and another $75 for a cable run from the pole to the house. Don't bite. Free installation means free installation (unless you live in a tree house or some other non-traditional housing unit outside The Villages).
So far, I'm very happy to be rid of Comcast and I really like DirecTV.
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I gave up trying to get Direct TV installed. The installer told me that a pole mount would cost me $75 plus another $75 to run the cable about 6 ft. I called and e-mailed Direct TV several times and was told that the charge for a pole mount would be $75 and that should include 20 ft of cable. The charge, however, would be something I had to negotiate with the installer. Didn't make sense to me.
I stopped by Century Link, knowing they sold a phone/internet/Direct TV package. The rep there agreed that it seemed too open ended. He said most often the installer gets the $75 fee waived and he'd never heard of the additional fee to bury a few feet of cable. He said he'd make some phone calls and get back to me. He didn't. I stopped back a Century Link a couple of days later and he apologized, saying he'd just been too busy to call me. He then verified that the final charge for installation was up to the installer. He said they had to inform you up front what the fee would be so you could refuse the installation. He again said the some installers charge for the pole mount, some get it waived.
I finally gave up. I still have Comcast but plan to give Dish a call. Arrrrrrrrgh!