I used Victoria for three cuts, and I'll have to say the cuts were good. However, I have medium-short hair (doesn't quite hit my shoulders), and I had a real problem getting through to her.
My styling request is simple. A decent natural cut, with as little "processing" as possible. The first time she did my hair, she simply used her fingers to fluff the hair as she lightly used the blow dryer. It was perfect and I was thrilled. I was looking forward to my second appointment.
The second time, despite my "natural" request, she used the blow dryer, styling brush on my entire head, and the curling iron on the ends. Okay, I thought maybe I wasn't clear enough, so just lived with it. The final look was good, but not what I wanted.
The third and final time was a repeat of the second time. BUT, before she even started to cut my hair, I was totally specific about what I wanted and didn't want. Again, blow dryer, styling brush, and curling iron. She then told me that she appreciated what I wanted and she did listen to me, but she liked the way it looked better "her way."
Again, her cuts were good, but I'd like my hair done how I want it done when I'm paying $35, plus a $5 tip.
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