COMCAST - Constant drop service in new home from Day1
I am totally disappointed and frustrated by the number of dropped connections on my COMCAST land (phone) line so today I decided to switch to Century Link. I have been patient. For the first few weeks after I moved into my new home in Tamarind Grove in early November 2010, was on the phone with Comcast just about every single day (sometimes more than once a day) to report the problems with constant dropped internet and phone connections, and problems with HD boxes or missing channels. Technicians came out to the house several times, never found anything wrong in the house, said signal was strong and eventually ordered service to the box/line outside in Dec which eventually seemed to have resolved the TV and internet problems. However, the dropped phone calls several times a day remain (up to this morning) and have been nothing but headaches - so irritating to be on the phone 10 minutes and suddenly lose a call, and have no dial tone for up to 10 minutes. Sure, they gave me lots of "credit for the lost service" but I don't want CREDIT I want SERVICE. Sure hope that porting my number over and switching to Century Link resolves my phone problems....for now, I'll keep COMCAST for internet and TV services as the problems I had are now resolved. But I am so over COMCAST, and will NOT recommend them to anyone for phone services.
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