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Originally Posted by Tom Hannon
I am also an unsatisfied customer. I just got off the phone with them. I am on automatic payment and we sent them a voided check last month to set up the routing number and account number. Someone must have typed in the wrong info and our bill this month was not paid...thus a $25 late charge. This is BS. The person I spoke too was ignorant and not helpful. I am waiting for my wife to come home to get more info before I reach a supervisor. Comcast is a monopoly. At least in NY you have a choice between Optonline and Verizon. Can anyone recommend a dish network that is cheaper, and the service better?
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Tom - Sorry to hear about your headache. We've got DirecTV in OH and had them install an antenna in TV for us as well. Brought our receivers with us when we came down last month and everything worked like a charm. Had to make an additional phone call to re-switch our service when we got back to OH but that was it.
Depending on your programming choices, DirecTV might not be the least expensive option. But we've been happy with service from them for 2 years so that's worth something, at least to me!!
Bill